Privacy Policy for Language Vision

This policy sets out how Language vision uses and protects any information that you give to us. Language Vision is committed to safeguarding the personal information you provide to us and to protect your privacy. By submitting your personal information via our website languagevision.com you are confirming that you have read and understood how we may use your personal information provided by you.

Data Controller Contact Details

The Data Controller is, ABI College, 3 The Mount, Acton, London, W3 9NW

0208993 4500, learn@languagevision.com

1. Collecting personal information

We collect personal information about you when you register with us through our

(i) Electronic registration/enquiry forms on languagevision.com if you give explicit consent. There is also provision for you to opt out.

(ii) When you apply for one of our courses online.

(iii) When you comment or write your testimonial (Student Success Stories) on one of your courses you studied. Only your name and course will be shown on the public-facing website. This information is only used to identify you as a contributor to the comment/testimonial section of the website post and is not passed on to any of the third party data processors detailed below in section 5.0. Your comment and its associated personal data will remain on our site until we see fit to either remove the comment or remove the comment/testimonial post. Should you wish to have the comment/testimonial and its associated personal data deleted, please contact us.

 

 

(iv) Student Information System

Student Information Systems is a dedicated software as service app which helps   to manage all the applications within the recruitment process. All the data stored within Student Information System is stored securely and managed by a dedicated hosting space.

(v) Internal Databases

Personal data directly related to the education process and progress of all the individual students may be stored in internal databases of Language Vision. In this case all the data is stored on the internal server owned and managed by ABI College. Data is collected securely. Access rights administration ensures that the data is available only to limited and authorised members of staff.

2. Cookies and site browsing tracking

In addition to your personal information when you register, when you use our website we also collect tracking information such as your browser type, the type of operating system you use, your IP address, and pages visited on the site. This information helps us increase the user-friendliness of our website and to better tailor our website to your needs. We use cookies and Google Analytics to track user interaction, to determine the number of people using our site, to better understand how people find and use our web pages and to see their journey through the website. We consider Google to be a third party data processor (see section 6.0 below).

3. How the information is used

We collect the personal information you supplied in section 1.0 so that we can send you requested relevant information on courses or information that will be of interest to you. You will be updated regularly throughout the year with our newsletters and e-shots – and each time we communicate with you there will be the opportunity to unsubscribe.

We collect information for the following purposes:

– To reply to your enquiries more efficiently through the services we provide.

– To send you news items, including information on courses you might be interested in by email.

– To inform you of new courses, products and services that may be of interest to you by email.

– To conduct market research by email.

4. Marketing Automation

Language Vision uses marketing automation which means that some information is provided to the School learning community in an automated way without human intervention. The information is provided only on the basis of an individual request made on the contact/enquiry forms which clearly specifies the right to unsubscribe and stop communications. Language Vision regularly checks the functionality of the automated service.

5. Sharing Information with our external bodies and organisations

 We may share specific parts of student information with our external partners such as awarding or regulatory bodies.

6. Third party data processors

We use a number of third parties to collect and process personal data on our behalf. These third parties have been carefully chosen and all of them comply with data regulations.

The third party data processors we use are:

7. Strict no sharing policy

We will never share your email address details with third parties (excluding our awarding partners and third party data processors detailed in section 6.0). We NEVER sell our data or give access to it to anyone else so no third parties will contact you. All direct communication comes from Language Vision.

From time to time we may share aggregated anonymous information about visitors to our site to business partners such as the number of users we have, their average age, location, etc. This information will be shared in a way that ensures your identity is not revealed.

We may also disclose or access your account if required to do so by law or any other governmental body.

8. Lawful basis for collecting data

  ABI College Ltd is the lawful basis for processing personal data complies with Article 6 of the GDPR categories:

(a) Consent: and (f) Legitimate interests.

9. Security of personal information against cyber-attacks & breaches

Our technical services provider holds all student data on their servers to process this information, however they do not use it.

Although we use HTTPS connections to encrypt and protect your information, sending data over the internet is not completely secure, so we cannot guarantee the security of your personal information while it’s in transit. Once we receive your personal information our technical services provider has procedures and security features in place to ensure that it is protected against cyber-attacks and potential breaches.

10. Links from our websites

Our websites contain links to other websites, which are not controlled by   Ltd. This Privacy Statement applies only to our sites. Please note if you click on a external link, the click may take you off our website.

11. Unsubscribing & removing your   Data

You can unsubscribe from our email services by clicking the ‘unsubscribe’ link in any of our email communication to you. This will not remove your personal data associated with your courses or studies.

If you have previously submitted a student application, newsletter subscription or participated in our surveys, we may still hold some of the information you provided even after you unsubscribe from our emails. If you would like us to fully remove your information please contact us with your request at mydata@abicollege.ac.uk including your full name and email address.  We will ensure that it is removed in line with GDPR policies and timescales on request.

12. Data Retention

 Language Vision processes personal data not longer than is necessary for the purpose they were collected.

13. Your rights

If you need more information about your rights (such as to be forgotten, to access information, to be informed, to withdrawn consent) in relation to your personal data and   or you would like to execute your rights, please contact us at mydata@abicollege.ac.uk

14. Complaints

If you are unhappy with how we deal with your personal data, you can make a complaint. If you want to make complaint, first, please consider contacting us is informal way and we will do everything to put the things right. You can contact us mydata@abicollege.ac.uk.

15. Privacy policy changes

If our privacy policy changes significantly we will contact you by email and advise you what has changed. This email will contain an unsubscribe link like all our other email correspondence giving you the option to opt out.

Last modified: May 2019

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